3k vi Privacy Policy

This Privacy Policy ("Policy") applies to the 3k vi platform and all related services. When you create an account on 3k vi, use our services, or visit our website, you are considered to have accepted the terms of this Policy. This Policy should be read together with our Terms and Conditions, as both together define your rights and responsibilities.

3k vi collects various types of information for the purpose of providing and improving its services. This information comes from two main sources — first, what you provide directly; and second, information collected automatically through your use of the platform.

1.1 Information You Provide

• Full name, date of birth, and nationality
• Mobile number and email address
• Username and password set at the time of account creation
• Government-issued ID details provided for identity verification
• Financial transaction details such as bKash, Nagad, Rocket, or Upay account numbers
• What you share when contacting customer support

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type, version, and operating system
• Time of site access, type of pages visited, and duration
• Information collected through cookies and similar tracking technologies
• Gaming activity logs — bet amounts, win records, and balance history

3k vi uses the collected information only for specific and legitimate purposes. These purposes are described in detail below:

2.1 Service Operations

Your information is essential for account creation, verification, and management. It is also used for processing deposits and withdrawals, providing bonuses, and storing gaming history.

2.2 Security and Fraud Prevention

Your information is analysed to prevent unauthorised access, account theft, and financial fraud. If suspicious activity is detected, necessary steps are taken to protect the account.

2.3 Customer Support

When you contact us via live chat or email for assistance, our team can review your account and transaction information to resolve issues quickly.

2.4 Ensuring Responsible Gaming

We monitor your gaming behaviour so that support can be provided in time if any risky patterns appear. Visit the page to learn more about 3k vi's responsible gaming guidelines.

2.5 Compliance with Legal Obligations

Your information may be used for retaining records and reporting to authorities as required under applicable laws and regulations.

3k vi does not sell your personal information to any third party for commercial purposes. However, limited information may be shared in the following circumstances:

• Payment processors (bKash, Nagad, Rocket, Upay) — only the information necessary to complete transactions
• Identity verification service providers — for KYC processes required by law
• Technology service providers — who assist in running the platform and are bound by strict confidentiality agreements
• Legal authorities — when required by a valid order or investigation

In all these circumstances, only the minimum information required to fulfil the specific purpose is shared.

3k vi takes industry-standard technical and administrative measures to ensure the security of your information. These include:

4.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transfers are completed through secure channels
• Stored data encryption — sensitive information held in databases is stored in encrypted form
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments

4.2 Administrative Security

• Only authorised staff can access your information
• All staff work under confidentiality agreements
• Data access logs are maintained and reviewed regularly
• Staff receive regular security training

However, no online system is completely secure. If you notice any suspicious activity, please inform us immediately via our 24/7 live chat.

Cookies are used on the 3k vi website and are stored as small files in your browser. These cookies are used for various purposes:

5.1 Essential Cookies

These cookies are essential for the core functionality of the site — maintaining login sessions, managing security tokens, and saving language preferences.

5.2 Performance Cookies

These help improve the site by collecting information such as which pages users visit most and which parts of the site are experiencing issues.

5.3 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

3k vi retains your information for the entire duration your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.

• Financial transaction records — for the period required under applicable law
• Identity verification documents — for a period after account closure
• Communication records — kept in anticipation of possible dispute resolution needs

After the defined period, information is securely deleted or anonymised.

As a registered member of 3k vi, you have several rights over your own information:

7.1 Right of Access

You may ask what information 3k vi holds about you. We will provide details of that information upon a verified request.

7.2 Right to Correction

If any information in your profile is incorrect or incomplete, contact customer support to have it corrected.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

7.4 Right to Object

You have the right to object to the processing of your information for specific purposes, such as requesting to be excluded from marketing communications.

3k vi strictly follows a 21+ age policy. Creating an account or using the service by anyone under 21 years of age is strictly prohibited. We do not knowingly collect information from any minor.

If we believe that a minor has created an account, that account will be immediately suspended and the related information will be deleted.

3k vi reserves the right to update this Privacy Policy from time to time. If significant changes are made, you will be notified at your registered mobile number or email. Continued use of the platform after changes are made will be considered as acceptance of the updated policy.

To learn more about us and our values, read our About Us page.

If you have any questions, comments, or complaints about this Privacy Policy, please contact us. Our privacy team provides support in both Bengali and English.